The encryption key is necessary for the Desktop Redirector. In order for message redirection to function properly, a new encryption key will have to be generated. As stated above, the Redirector does not start up but needs to be installed.Īfter the Desktop Manager is installed, you are instructed to use the Connection Settings dialog under the Options menu to specify your communication Settings. On the Message Redirection page, select either option.On the Choose Messaging System page, check Microsoft Exchange.On the Integration Options page, select BlackBerry Enterprise Server or BlackBerry Desktop Redirector.To sync with ZCS, when you install BlackBerry Desktop Manager and choose to setup up a Typical installation, Zimbra recommends these configuration choices. Recommendations for configuring BlackBerry Desktop Manager Zimbra has not tried desktop sync with the BlackBerry Mail Connector. Many people have recommended the BlackBerry Mail Connector as an alternative to the Desktop Redirector. Unfortunately these solutions do not help. A number of solutions to this problem are mentioned on the BlackBerry forums. Some say the problem is the MAPI profile, although the same thing happens with the Exchange profile. Everyone seems to have this problem with the Redirector. Its status is “Verifying Forwarding Address.” This is not a Zimbra specific problem. General Comment: There is an issue with the Desktop Redirector –it cannot really start up. Note: After the BlackBerry Desktop Manager is configured to cradle sync with ZCS, you can permanently remove the Desktop Redirector. If the Redirector is not installed, the Desktop Manager exits when you select a Zimbra profile for synchronization. (As of April 2007, the latest version is 4.2).Įven though the Desktop Redirector is used only for redirecting email messages, the Desktop Redirector must be installed initially to properly configure the Desktop Manager to cradle sync Calendar, Contacts, and Tasks. This information is based on installing the latest version of BlackBerry Desktop Manager on your computer. This article describes how to use BlackBerry Desktop Manager to cradle your BlackBerry device and ZCS for Calendars, Contacts, and Tasks. Cradle syncing a BlackBerry device to ZCS for Calendar, Contacts and Tasks This is archive documentation, which means it is not supported or valid for recent versions of Zimbra Collaboration.
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